Privacy Policy for Scōl Event Place
Introduction
At Scōl Event Place ("Scōl"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the Australian Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs"). By using our services or website, you agree to the terms of this Privacy Policy.
1. What Personal Information We Collect
We may collect personal information directly from you when you:
Book or attend an event at Scōl.
Visit our website or interact with us through social media or email.
Sign up for our newsletter, promotions, or offers.
Participate in surveys, competitions, or other activities related to Scōl.
Contact us for inquiries, feedback, or support.
The types of personal information we may collect include:
Your name, address, phone number, and email.
Event preferences, dietary restrictions, and other relevant booking details.
Payment details (processed securely through third-party payment platforms).
Information related to your use of our website, including IP addresses, cookies, and browsing behavior.
2. How We Use Your Personal Information
We use your personal information to:
Process event bookings, registrations, and payments.
Provide you with information about events, services, and promotions.
Communicate with you regarding changes to your booking, cancellations, or rescheduling.
Respond to inquiries or provide support.
Enhance and personalise your experience at Scōl.
Comply with legal and regulatory requirements.
We will not use your personal information for any other purpose without your consent, unless required or authorised by law.
3. Disclosure of Personal Information
Scōl may share your personal information with third parties only in the following circumstances:
Service providers: We may share your information with third-party vendors, such as payment processors, event organisers, or caterers, to provide services on our behalf.
Legal obligations: We may disclose your information if required to do so by law or in response to a legal request (e.g., court orders or law enforcement requests).
Business transfers: In the event that Scōl undergoes a business transaction, such as a merger or sale, your personal information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Security of Your Personal Information
Scōl takes reasonable steps to protect your personal information from unauthorised access, use, or disclosure. We use industry-standard encryption and secure storage systems to safeguard your data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
5. Cookies and Website Usage
Our website may use cookies to collect information about your browsing activity. Cookies help us improve your experience by remembering your preferences, providing personalised content, and analysing site traffic.
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
6. Direct Marketing
With your consent, we may use your personal information to send you promotional materials, event updates, and offers. You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or by contacting us at hello@thescol.com.
7. Access to and Correction of Personal Information
Under the Australian Privacy Act, you have the right to:
Request access to the personal information we hold about you.
Request correction of any inaccurate or incomplete personal information.
If you wish to exercise these rights, please contact us at hello@thescol.com. We will respond to your request within a reasonable timeframe.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once personal information is no longer needed, we take reasonable steps to destroy or de-identify it.
9. International Data Transfers
While Scōl is based in South Australia, some of our service providers may be located outside of Australia. In such cases, we will ensure that your personal information is transferred in compliance with the Australian Privacy Principles and that adequate data protection measures are in place.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and the "Effective Date" at the bottom of this policy will indicate when the changes take effect.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at:
Scōl Event Place
Email: hello@thescol.com
Location: South Australia
We will respond to any privacy-related concerns within a reasonable timeframe, and we aim to resolve any complaints in accordance with the requirements of the Australian Privacy Act.
By attending our events or using our services, you acknowledge and agree to the terms of this Privacy Policy.
This Privacy Policy was last updated in October 2024.